Subject: Re: Daily report - Sept 14
From: Deeksha Dadu <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Wed, 14 Sep 2022 18:37:05 +0000

Thank you Subir

Regards,
Deeksha

Sent from my iPhone

On 14 Sep 2022, at 20:52, Subir Chakma <[email-masked]> wrote:

14/9 - Wed

Order Validation- Upto date
Returns: Upto date.
Notification: Upto date
Shipping: Upto date

No major issue observed.

---

Productivity: Shipping
Ticket 825541
Ticket 825492
Ticket 825201
Ticket 825192
Ticket 825201
Ticket 824411
Ticket 824125
Ticket 823994
Ticket 823861
Ticket 822970
Ticket 823331
Ticket 822778
Ticket 821238
Ticket 820815
Ticket 818731
Ticket 814850
Ticket 814667

Productivity: Order validation
769189
769376

AUDIT: Shipping
Ticket 825797 - Direct order. Advised on a new ticket
Ticket 825681 - Direct order. Advised on a new ticket
Ticket 825541, 825414 - Duplication of tickets. Should be avoided.
Ticket 824137 - Lost inbound. Noted added for further action. Necessary follow up done.
Ticket 825492 - Seller specific request not addressed. Should have been escalated.
Ticket 824633 - Direct order, well handled.
Ticket 824421- Direct order, well handled.
Ticket 824411 - Multi parcel request. Confusion with domestic tracking. Should have clarified.
Ticket 824285, 824050 - Delayed order. Address issue. Necessary follow up done.
Ticket 824256, 824256 - Delivery issue. Necessary follow up done.
Ticket 823930 - Cancellation request. Necessary follow up done.
Ticket 823861, 823807 - Outbound delay. Well handled.
Ticket 823164, 823777 - Inbound delay. Necessary follow up done.
Ticket 823357 - Direct order. Well handled.
Ticket 823331, 822970 - Outbound issue. Necessary follow up done.
Ticket 822858, 823312 - Inbound delay. Necessary follow up done. Feedback shared to include Seller order# in all emails to sellers.
Ticket 823019 - Direct order, damage claim. Well handled.
Ticket 822885 - Direct order, shipping status inquiry. Well handled.
Ticket 769269, 822778 - RTS. Necessary follow up done.
Ticket 822606- Inbound delay. Followed SOP.
Ticket 822497 - Direct order, order amendment request & shipping status. Followed SOP.
Ticket 822077 - Payment dispute.  Followed SOP.
Ticket 821665, 823836 - Inbound. Necessary follow up done.
Ticket 819729 - Direct order. Followed SOP.
Ticket 818731, 818881- Inbound delay. Followed SOP.

_____________

Subir Chakma
Operations
LiveSalesman.com

Phone: +91 120 4332621, <tel:%2B91%20120%204332621%20Ext%3A12> Ext:<tel:%2B91%20120%204332621%20Ext%3A12> <tel:%2B91%20120%204332621%20Ext%3A12> 2<tel:%2B91%20120%204332621%20Ext%3A12>3
Mob: +91 9716481117
Skype: subirlsm