Subject: Promotional Email not receiving
From: Ramananda Rama <[email-masked]>
To: Elitsa Todorova <[email-masked]>
Cc: scsupport <[email-masked]>
Date: Wed, 10 Oct 2018 23:04:24 +0530 (IST)
List-Id: <scsupport.luckgenome.com>

Hi Elitsa, 

We have one VIP player Lynda Atkinson ( UID: 2608100 ) who haven't received CRM email for quite sometime at ticket #72227 . Her email address is [email-masked] which she told us that she no longer have access to this email address. She said her new email address is [email-masked] which is registered to her new Slots Craze account (UID: 4990547) with another FB account. 

Now due to her having multiple accounts with 2 different FB accounts, she is unable to update the new email address to her original Facebook profile which is a VIP account. Even though we are to send another steps for her try, I am certain she won't be able to follow the steps as she is technically impaired with the steps we sent to her multiple times, to give an example - while helping her with her account reset case. 

Please check if there is anyway we can subscribe her new email address [email-masked] to our mailing list 

ORIGINAL ACCOUNT 
LTV: $3,718.00 

UID: 2608100 
FB ID: 100006644586502 
Email: Lynda Atkinson 
Email: [ mailto:[email-masked] | [email-masked] ] 

NEW ACCOUNT: 
LTV: $108.00 

UID: 4990547 
FB ID: 106046806970643 
Name: Lynda Atkinson 
Email: [ mailto:[email-masked] | [email-masked] ] 

Thanks 
Rama