Subject: Re: Contest Results file
From: Elitsa Todorova <[email-masked]>
To: Chantelle Russak <[email-masked]>
Cc: Ron Eksein <[email-masked]>, Support Team <[email-masked]>, Yaaf Ederi <[email-masked]>, Yulia Jeshinko <[email-masked]>, Guy Sade <[email-masked]>
Date: Mon, 1 Oct 2018 19:43:45 +0300
List-Id: <scsupport.luckgenome.com>

Hi Ron,

I had not successfully changed the name of the machine, only the icon,
which is why I got bad results. I confirm it works for both Vegas and
Rainbow.
I will work with this today, please update the file to have the right
machines and the player names and such when you have time.

Thanks,
Elitsa

On Mon, Oct 1, 2018 at 7:30 PM chantelle <[email-masked]> wrote:

> Ron pls dont change the original format. it needs name, email address and
> vip group like previous file
>
>
>
> Sent from my Samsung Galaxy smartphone.
>
> -------- Original message --------
> From: Elitsa Todorova <[email-masked]>
> Date: 10/1/18 19:23 (GMT+02:00)
> To: Ron Eksein <[email-masked]>
> Cc: Chantelle Russak <[email-masked]>, Support Team <
> [email-masked]>, Yaaf Ederi <[email-masked]>, Yulia
> Jeshinko <[email-masked]>, Guy Sade <[email-masked]>
> Subject: Re: Contest Results file
>
> Hi Ron,
>
> That WILD sheet works for Vegas on those dates. However I ran it for Wild
> Rainbow and that gave me weird results too. Screenshot attached.
> Also, please add a NAME column to it so I don't have to manually get each
> winner's name from Admin.
> Was this file merged with the previous one I sent? Because I see it has
> more games, but is missing Tiki Tiki (which is in the file I sent).
>
> Thanks,
> Elitsa
>
>
> On Mon, Oct 1, 2018 at 7:15 PM Ron Eksein <[email-masked]> wrote:
>
>> found the problem,
>> User Icons spins
>> 3653954 6074 2776
>> 4256709 5662 2754
>> 1968309 5283 2323
>> 4386298 5147 2516
>> 1783226 4593 2241
>> 4788643 4162 1987
>> 3733819 3986 1836
>> 2203388 3945 1820
>> 4616675 3891 1771
>> 5059083 3666 1632
>> 3923233 3496 1737
>> 5018279 3333 1495
>> 3873724 3269 1633
>> 1684571 3123 1386
>> 3067519 3015 1309
>>
>>
>> On Mon, Oct 1, 2018 at 6:26 PM Elitsa Todorova <[email-masked]>
>> wrote:
>>
>>> Hi again Ron,
>>>
>>> Apart from missing WILDs, it's also missing several games from the
>>> game's list and has several other machine names written incorrectly.
>>>
>>> I can update that myself, but I've been doing it for every new file we
>>> get and that is inconvenient. I am attaching the version I have, which has
>>> my full and current game list, and a WILD sheet, for your reference.
>>>
>>> Thanks,
>>> Elitsa
>>>
>>> On Mon, Oct 1, 2018 at 6:16 PM Elitsa Todorova <[email-masked]>
>>> wrote:
>>>
>>>> Hi Ron,
>>>>
>>>> This file gives me results as far as I can see (which I assume are
>>>> correct).
>>>> However, there is no WILD sheet and I have a WILD contest I need
>>>> winners for.
>>>>
>>>> Thanks,
>>>> Elitsa
>>>>
>>>> On Mon, Oct 1, 2018 at 5:48 PM Ron Eksein <[email-masked]> wrote:
>>>>
>>>>> Hi
>>>>> try this file for contest result.
>>>>>
>>>>>
>>>>> On Mon, Oct 1, 2018 at 4:59 PM Elitsa Todorova <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Ron,
>>>>>>
>>>>>> Any update? Was this fixed? I am still getting some weird blank spots
>>>>>> in results and I'm really behind on rewarding now.
>>>>>> See my attached screenshot of a report I ran today for a WILDs
>>>>>> contest in Vegas.
>>>>>>
>>>>>> Thanks,
>>>>>> Elitsa
>>>>>>
>>>>>> On Sat, Sep 29, 2018 at 12:09 AM Ron Eksein <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Yes , users table wasn't updated last night.
>>>>>>> Will fix later.
>>>>>>>
>>>>>>> On Fri, Sep 28, 2018, 2:03 PM Chantelle Russak <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Ron this seems to be accuring with all our EXCELs that pull
>>>>>>>> results.  Sent an additional email about the VIP report
>>>>>>>>
>>>>>>>> Please advise
>>>>>>>>
>>>>>>>> On Fri, Sep 28, 2018 at 8:31 PM Elitsa Todorova <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Ok, will do that and update you. Thanks Ron
>>>>>>>>>
>>>>>>>>> On Fri, Sep 28, 2018 at 8:24 PM Ron Eksein <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> The relevant table is not updated. Try tomorrow, please.
>>>>>>>>>> R
>>>>>>>>>>
>>>>>>>>>> On Fri, Sep 28, 2018, 10:12 AM Elitsa Todorova <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi,
>>>>>>>>>>>
>>>>>>>>>>> I am picking winners for promos from the Contest Results file
>>>>>>>>>>> (the new one, with WILDs included) and it's giving me results but player
>>>>>>>>>>> level, name, score, status and email is missing.
>>>>>>>>>>>
>>>>>>>>>>> Screenshot attached. Is this happening to anyone else?
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>> *Regards,*
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *Elitsa Todorova*Support Team Lead
>>>>>>>>>>>
>>>>>>>>>>> This email and any attachments are confidential, and may be
>>>>>>>>>>> legally privileged and protected by copyright. If you are not the intended
>>>>>>>>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>>>>>>>>> received this in error, please notify the sender by replying by email and
>>>>>>>>>>> then delete the email completely from your system.
>>>>>>>>>>>
>>>>>>>>>>> Any views or opinions are solely those of the sender. This
>>>>>>>>>>> communication is not intended to form a binding contract unless expressly
>>>>>>>>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>>>>>>>>> basis of this email are at the recipient's own risk.
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> *Regards,*
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Elitsa Todorova*Support Team Lead
>>>>>>>>>
>>>>>>>>> This email and any attachments are confidential, and may be
>>>>>>>>> legally privileged and protected by copyright. If you are not the intended
>>>>>>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>>>>>>> received this in error, please notify the sender by replying by email and
>>>>>>>>> then delete the email completely from your system.
>>>>>>>>>
>>>>>>>>> Any views or opinions are solely those of the sender. This
>>>>>>>>> communication is not intended to form a binding contract unless expressly
>>>>>>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>>>>>>> basis of this email are at the recipient's own risk.
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Chantelle Russak | Head of Monetization and Operations
>>>>>>>> Luck Genome | GamePoint TLV
>>>>>>>>
>>>>>>>> (Mob: +972 (0)52 344 1415
>>>>>>>>
>>>>>>>> *E-mail: [email-masked]
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> *Regards,*
>>>>>>
>>>>>>
>>>>>> *Elitsa Todorova*Support Team Lead
>>>>>>
>>>>>> This email and any attachments are confidential, and may be legally
>>>>>> privileged and protected by copyright. If you are not the intended
>>>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>>>> received this in error, please notify the sender by replying by email and
>>>>>> then delete the email completely from your system.
>>>>>>
>>>>>> Any views or opinions are solely those of the sender. This
>>>>>> communication is not intended to form a binding contract unless expressly
>>>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>>>> basis of this email are at the recipient's own risk.
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Ron Ekstein
>>>>>
>>>>> Head of BI & BA
>>>>> Luck Genome
>>>>>
>>>>> M-972-54-2428522
>>>>> S- ron.ekstein
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Regards,*
>>>>
>>>>
>>>> *Elitsa Todorova*Support Team Lead
>>>>
>>>> This email and any attachments are confidential, and may be legally
>>>> privileged and protected by copyright. If you are not the intended
>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>> received this in error, please notify the sender by replying by email and
>>>> then delete the email completely from your system.
>>>>
>>>> Any views or opinions are solely those of the sender. This
>>>> communication is not intended to form a binding contract unless expressly
>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>> basis of this email are at the recipient's own risk.
>>>>
>>>
>>>
>>> --
>>>
>>> *Regards,*
>>>
>>>
>>> *Elitsa Todorova*Support Team Lead
>>>
>>> This email and any attachments are confidential, and may be legally
>>> privileged and protected by copyright. If you are not the intended
>>> recipient dissemination or copying of this email is prohibited. If you have
>>> received this in error, please notify the sender by replying by email and
>>> then delete the email completely from your system.
>>>
>>> Any views or opinions are solely those of the sender. This communication
>>> is not intended to form a binding contract unless expressly indicated to
>>> the contrary and properly authorised. Any actions taken on the basis of
>>> this email are at the recipient's own risk.
>>>
>>
>>
>> --
>> Ron Ekstein
>>
>> Head of BI & BA
>> Luck Genome
>>
>> M-972-54-2428522
>> S- ron.ekstein
>>
>
>
> --
>
> *Regards,*
>
>
> *Elitsa Todorova*Support Team Lead
>
> This email and any attachments are confidential, and may be legally
> privileged and protected by copyright. If you are not the intended
> recipient dissemination or copying of this email is prohibited. If you have
> received this in error, please notify the sender by replying by email and
> then delete the email completely from your system.
>
> Any views or opinions are solely those of the sender. This communication
> is not intended to form a binding contract unless expressly indicated to
> the contrary and properly authorised. Any actions taken on the basis of
> this email are at the recipient's own risk.
>

-- 

*Regards,*

*Elitsa Todorova*Support Team Lead

This email and any attachments are confidential, and may be legally
privileged and protected by copyright. If you are not the intended
recipient dissemination or copying of this email is prohibited. If you have
received this in error, please notify the sender by replying by email and
then delete the email completely from your system.

Any views or opinions are solely those of the sender. This communication is
not intended to form a binding contract unless expressly indicated to the
contrary and properly authorised. Any actions taken on the basis of this
email are at the recipient's own risk.