Subject: Re: Contest Results file
From: Elitsa Todorova <[email-masked]>
To: Ron Eksein <[email-masked]>
Cc: Chantelle Russak <[email-masked]>, Support Team <[email-masked]>, Yaaf Ederi <[email-masked]>, Yulia Jeshinko <[email-masked]>, Guy Sade <[email-masked]>
Date: Mon, 1 Oct 2018 18:34:57 +0300
List-Id: <scsupport.luckgenome.com>

Hi,

Okay so I will wait for the WILD sheet to be fixed so I can get results for
the WILD contest?

Thanks,
Elitsa

On Mon, Oct 1, 2018 at 6:29 PM Ron Eksein <[email-masked]> wrote:

> Sorry about that, we will fix it.
> we all use different excel files, and when I find a problem some time I
> fix it one older version that you are using with the new game.
> It will be fixed.
>
> R
>
> On Mon, Oct 1, 2018 at 6:26 PM Elitsa Todorova <[email-masked]>
> wrote:
>
>> Hi again Ron,
>>
>> Apart from missing WILDs, it's also missing several games from the game's
>> list and has several other machine names written incorrectly.
>>
>> I can update that myself, but I've been doing it for every new file we
>> get and that is inconvenient. I am attaching the version I have, which has
>> my full and current game list, and a WILD sheet, for your reference.
>>
>> Thanks,
>> Elitsa
>>
>> On Mon, Oct 1, 2018 at 6:16 PM Elitsa Todorova <[email-masked]>
>> wrote:
>>
>>> Hi Ron,
>>>
>>> This file gives me results as far as I can see (which I assume are
>>> correct).
>>> However, there is no WILD sheet and I have a WILD contest I need winners
>>> for.
>>>
>>> Thanks,
>>> Elitsa
>>>
>>> On Mon, Oct 1, 2018 at 5:48 PM Ron Eksein <[email-masked]> wrote:
>>>
>>>> Hi
>>>> try this file for contest result.
>>>>
>>>>
>>>> On Mon, Oct 1, 2018 at 4:59 PM Elitsa Todorova <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Ron,
>>>>>
>>>>> Any update? Was this fixed? I am still getting some weird blank spots
>>>>> in results and I'm really behind on rewarding now.
>>>>> See my attached screenshot of a report I ran today for a WILDs contest
>>>>> in Vegas.
>>>>>
>>>>> Thanks,
>>>>> Elitsa
>>>>>
>>>>> On Sat, Sep 29, 2018 at 12:09 AM Ron Eksein <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Yes , users table wasn't updated last night.
>>>>>> Will fix later.
>>>>>>
>>>>>> On Fri, Sep 28, 2018, 2:03 PM Chantelle Russak <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Ron this seems to be accuring with all our EXCELs that pull
>>>>>>> results.  Sent an additional email about the VIP report
>>>>>>>
>>>>>>> Please advise
>>>>>>>
>>>>>>> On Fri, Sep 28, 2018 at 8:31 PM Elitsa Todorova <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Ok, will do that and update you. Thanks Ron
>>>>>>>>
>>>>>>>> On Fri, Sep 28, 2018 at 8:24 PM Ron Eksein <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> The relevant table is not updated. Try tomorrow, please.
>>>>>>>>> R
>>>>>>>>>
>>>>>>>>> On Fri, Sep 28, 2018, 10:12 AM Elitsa Todorova <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> I am picking winners for promos from the Contest Results file
>>>>>>>>>> (the new one, with WILDs included) and it's giving me results but player
>>>>>>>>>> level, name, score, status and email is missing.
>>>>>>>>>>
>>>>>>>>>> Screenshot attached. Is this happening to anyone else?
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>> *Regards,*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Elitsa Todorova*Support Team Lead
>>>>>>>>>>
>>>>>>>>>> This email and any attachments are confidential, and may be
>>>>>>>>>> legally privileged and protected by copyright. If you are not the intended
>>>>>>>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>>>>>>>> received this in error, please notify the sender by replying by email and
>>>>>>>>>> then delete the email completely from your system.
>>>>>>>>>>
>>>>>>>>>> Any views or opinions are solely those of the sender. This
>>>>>>>>>> communication is not intended to form a binding contract unless expressly
>>>>>>>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>>>>>>>> basis of this email are at the recipient's own risk.
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Regards,*
>>>>>>>>
>>>>>>>>
>>>>>>>> *Elitsa Todorova*Support Team Lead
>>>>>>>>
>>>>>>>> This email and any attachments are confidential, and may be legally
>>>>>>>> privileged and protected by copyright. If you are not the intended
>>>>>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>>>>>> received this in error, please notify the sender by replying by email and
>>>>>>>> then delete the email completely from your system.
>>>>>>>>
>>>>>>>> Any views or opinions are solely those of the sender. This
>>>>>>>> communication is not intended to form a binding contract unless expressly
>>>>>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>>>>>> basis of this email are at the recipient's own risk.
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Chantelle Russak | Head of Monetization and Operations
>>>>>>> Luck Genome | GamePoint TLV
>>>>>>>
>>>>>>> (Mob: +972 (0)52 344 1415
>>>>>>>
>>>>>>> *E-mail: [email-masked]
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Regards,*
>>>>>
>>>>>
>>>>> *Elitsa Todorova*Support Team Lead
>>>>>
>>>>> This email and any attachments are confidential, and may be legally
>>>>> privileged and protected by copyright. If you are not the intended
>>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>>> received this in error, please notify the sender by replying by email and
>>>>> then delete the email completely from your system.
>>>>>
>>>>> Any views or opinions are solely those of the sender. This
>>>>> communication is not intended to form a binding contract unless expressly
>>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>>> basis of this email are at the recipient's own risk.
>>>>>
>>>>
>>>>
>>>> --
>>>> Ron Ekstein
>>>>
>>>> Head of BI & BA
>>>> Luck Genome
>>>>
>>>> M-972-54-2428522
>>>> S- ron.ekstein
>>>>
>>>
>>>
>>> --
>>>
>>> *Regards,*
>>>
>>>
>>> *Elitsa Todorova*Support Team Lead
>>>
>>> This email and any attachments are confidential, and may be legally
>>> privileged and protected by copyright. If you are not the intended
>>> recipient dissemination or copying of this email is prohibited. If you have
>>> received this in error, please notify the sender by replying by email and
>>> then delete the email completely from your system.
>>>
>>> Any views or opinions are solely those of the sender. This communication
>>> is not intended to form a binding contract unless expressly indicated to
>>> the contrary and properly authorised. Any actions taken on the basis of
>>> this email are at the recipient's own risk.
>>>
>>
>>
>> --
>>
>> *Regards,*
>>
>>
>> *Elitsa Todorova*Support Team Lead
>>
>> This email and any attachments are confidential, and may be legally
>> privileged and protected by copyright. If you are not the intended
>> recipient dissemination or copying of this email is prohibited. If you have
>> received this in error, please notify the sender by replying by email and
>> then delete the email completely from your system.
>>
>> Any views or opinions are solely those of the sender. This communication
>> is not intended to form a binding contract unless expressly indicated to
>> the contrary and properly authorised. Any actions taken on the basis of
>> this email are at the recipient's own risk.
>>
>
>
> --
> Ron Ekstein
>
> Head of BI & BA
> Luck Genome
>
> M-972-54-2428522
> S- ron.ekstein
>

-- 

*Regards,*

*Elitsa Todorova*Support Team Lead

This email and any attachments are confidential, and may be legally
privileged and protected by copyright. If you are not the intended
recipient dissemination or copying of this email is prohibited. If you have
received this in error, please notify the sender by replying by email and
then delete the email completely from your system.

Any views or opinions are solely those of the sender. This communication is
not intended to form a binding contract unless expressly indicated to the
contrary and properly authorised. Any actions taken on the basis of this
email are at the recipient's own risk.