Subject: Re: Contest Results file
From: Ron Eksein <[email-masked]>
To: Elitsa Todorova <[email-masked]>
Cc: Chantelle Russak <[email-masked]>, Support Team <[email-masked]>, Yaaf Ederi <[email-masked]>, Yulia Jeshinko <[email-masked]>, Guy Bar Sade <[email-masked]>
Date: Mon, 1 Oct 2018 18:28:55 +0300
List-Id: <scsupport.luckgenome.com>

Sorry about that, we will fix it.
we all use different excel files, and when I find a problem some time I fix
it one older version that you are using with the new game.
It will be fixed.

R

On Mon, Oct 1, 2018 at 6:26 PM Elitsa Todorova <[email-masked]>
wrote:

> Hi again Ron,
>
> Apart from missing WILDs, it's also missing several games from the game's
> list and has several other machine names written incorrectly.
>
> I can update that myself, but I've been doing it for every new file we get
> and that is inconvenient. I am attaching the version I have, which has my
> full and current game list, and a WILD sheet, for your reference.
>
> Thanks,
> Elitsa
>
> On Mon, Oct 1, 2018 at 6:16 PM Elitsa Todorova <[email-masked]>
> wrote:
>
>> Hi Ron,
>>
>> This file gives me results as far as I can see (which I assume are
>> correct).
>> However, there is no WILD sheet and I have a WILD contest I need winners
>> for.
>>
>> Thanks,
>> Elitsa
>>
>> On Mon, Oct 1, 2018 at 5:48 PM Ron Eksein <[email-masked]> wrote:
>>
>>> Hi
>>> try this file for contest result.
>>>
>>>
>>> On Mon, Oct 1, 2018 at 4:59 PM Elitsa Todorova <[email-masked]>
>>> wrote:
>>>
>>>> Hi Ron,
>>>>
>>>> Any update? Was this fixed? I am still getting some weird blank spots
>>>> in results and I'm really behind on rewarding now.
>>>> See my attached screenshot of a report I ran today for a WILDs contest
>>>> in Vegas.
>>>>
>>>> Thanks,
>>>> Elitsa
>>>>
>>>> On Sat, Sep 29, 2018 at 12:09 AM Ron Eksein <[email-masked]> wrote:
>>>>
>>>>> Yes , users table wasn't updated last night.
>>>>> Will fix later.
>>>>>
>>>>> On Fri, Sep 28, 2018, 2:03 PM Chantelle Russak <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Ron this seems to be accuring with all our EXCELs that pull results.
>>>>>> Sent an additional email about the VIP report
>>>>>>
>>>>>> Please advise
>>>>>>
>>>>>> On Fri, Sep 28, 2018 at 8:31 PM Elitsa Todorova <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Ok, will do that and update you. Thanks Ron
>>>>>>>
>>>>>>> On Fri, Sep 28, 2018 at 8:24 PM Ron Eksein <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> The relevant table is not updated. Try tomorrow, please.
>>>>>>>> R
>>>>>>>>
>>>>>>>> On Fri, Sep 28, 2018, 10:12 AM Elitsa Todorova <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> I am picking winners for promos from the Contest Results file (the
>>>>>>>>> new one, with WILDs included) and it's giving me results but player level,
>>>>>>>>> name, score, status and email is missing.
>>>>>>>>>
>>>>>>>>> Screenshot attached. Is this happening to anyone else?
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> *Regards,*
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Elitsa Todorova*Support Team Lead
>>>>>>>>>
>>>>>>>>> This email and any attachments are confidential, and may be
>>>>>>>>> legally privileged and protected by copyright. If you are not the intended
>>>>>>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>>>>>>> received this in error, please notify the sender by replying by email and
>>>>>>>>> then delete the email completely from your system.
>>>>>>>>>
>>>>>>>>> Any views or opinions are solely those of the sender. This
>>>>>>>>> communication is not intended to form a binding contract unless expressly
>>>>>>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>>>>>>> basis of this email are at the recipient's own risk.
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> *Regards,*
>>>>>>>
>>>>>>>
>>>>>>> *Elitsa Todorova*Support Team Lead
>>>>>>>
>>>>>>> This email and any attachments are confidential, and may be legally
>>>>>>> privileged and protected by copyright. If you are not the intended
>>>>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>>>>> received this in error, please notify the sender by replying by email and
>>>>>>> then delete the email completely from your system.
>>>>>>>
>>>>>>> Any views or opinions are solely those of the sender. This
>>>>>>> communication is not intended to form a binding contract unless expressly
>>>>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>>>>> basis of this email are at the recipient's own risk.
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Chantelle Russak | Head of Monetization and Operations
>>>>>> Luck Genome | GamePoint TLV
>>>>>>
>>>>>> (Mob: +972 (0)52 344 1415
>>>>>>
>>>>>> *E-mail: [email-masked]
>>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>> *Regards,*
>>>>
>>>>
>>>> *Elitsa Todorova*Support Team Lead
>>>>
>>>> This email and any attachments are confidential, and may be legally
>>>> privileged and protected by copyright. If you are not the intended
>>>> recipient dissemination or copying of this email is prohibited. If you have
>>>> received this in error, please notify the sender by replying by email and
>>>> then delete the email completely from your system.
>>>>
>>>> Any views or opinions are solely those of the sender. This
>>>> communication is not intended to form a binding contract unless expressly
>>>> indicated to the contrary and properly authorised. Any actions taken on the
>>>> basis of this email are at the recipient's own risk.
>>>>
>>>
>>>
>>> --
>>> Ron Ekstein
>>>
>>> Head of BI & BA
>>> Luck Genome
>>>
>>> M-972-54-2428522
>>> S- ron.ekstein
>>>
>>
>>
>> --
>>
>> *Regards,*
>>
>>
>> *Elitsa Todorova*Support Team Lead
>>
>> This email and any attachments are confidential, and may be legally
>> privileged and protected by copyright. If you are not the intended
>> recipient dissemination or copying of this email is prohibited. If you have
>> received this in error, please notify the sender by replying by email and
>> then delete the email completely from your system.
>>
>> Any views or opinions are solely those of the sender. This communication
>> is not intended to form a binding contract unless expressly indicated to
>> the contrary and properly authorised. Any actions taken on the basis of
>> this email are at the recipient's own risk.
>>
>
>
> --
>
> *Regards,*
>
>
> *Elitsa Todorova*Support Team Lead
>
> This email and any attachments are confidential, and may be legally
> privileged and protected by copyright. If you are not the intended
> recipient dissemination or copying of this email is prohibited. If you have
> received this in error, please notify the sender by replying by email and
> then delete the email completely from your system.
>
> Any views or opinions are solely those of the sender. This communication
> is not intended to form a binding contract unless expressly indicated to
> the contrary and properly authorised. Any actions taken on the basis of
> this email are at the recipient's own risk.
>

-- 
Ron Ekstein

Head of BI & BA
Luck Genome

M-972-54-2428522
S- ron.ekstein