Subject: Re: Missing purchases in Lookup (& Possibly BI)
From: Ron Eksein <[email-masked]>
To: Yulia Jeshinko <[email-masked]>
Cc: Elitsa Todorova <[email-masked]>, Ronald Hoogland <[email-masked]>, Support Team <[email-masked]>, Chantelle Russak <[email-masked]>, Yaaf Ederi <[email-masked]>, ERWIN eackerman <[email-masked]>, Guy Bar Sade <[email-masked]>
Date: Sat, 29 Sep 2018 19:04:56 +0300
List-Id: <scsupport.luckgenome.com>

Hi
we don't see this transaction in the transaction table (BI).
I will check it on Monday,
Ron

On Fri, Sep 28, 2018 at 8:34 PM Yulia Jeshinko <[email-masked]>
wrote:

> + Ron, Erwin, Guy
> ------------------------------
> *From:* Elitsa Todorova <[email-masked]>
> *Sent:* Friday, September 28, 2018 8:29:33 PM
> *To:* Ronald Hoogland; Support Team; Yulia Jeshinko; Chantelle Russak;
> Yaaf Ederi
> *Subject:* Missing purchases in Lookup (& Possibly BI)
>
> Hi,
>
> User 1347961 has purchased 45 times (successfully) between 14th and 15th
> September 2018, as can be seen in Admin - SS attached.
>
> However the Lookup is telling me there are 0 purchase action results in
> that period.
>
> Anyone know why? Are those transactions also missing in BI? @Ronald
> Hoogland <[email-masked]> ?
> Here is a JIRA for this: https://winjira.atlassian.net/browse/SLOTSC-11221
>
>
> --
>
> *Regards,*
>
>
> *Elitsa Todorova *Support Team Lead
>
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-- 
Ron Ekstein

Head of BI & BA
Luck Genome

M-972-54-2428522
S- ron.ekstein