Subject: Daily Ticket Report for 21th September 2018
From: Govind Kumar Chauhan <[email-masked]>
To: elitsa <[email-masked]>
Cc: scsupport <[email-masked]>, chantelle <[email-masked]>
Date: Fri, 21 Sep 2018 11:08:42 +0530 (IST)
List-Id: <scsupport.luckgenome.com>

Hi, 

Please see the daily report for the last 7 days and yesterday. 

Daily ticket report for yesterday (20th September 2018 ) 

Category 	Platform 	# Tickets 	# Reopens 
Empty Ticket 	Ipad 	2 	0 
Loading app 	Web 	1 	0 
Unclear query 	N/A 	1 	0 

Daily tickets for last 7 days (14th Sep t to 20th Sept 2018 ) 

Category 	Platform 	# Tickets 	# Reopens 
Community Management 	Android Phone 	1 	0 
Ipad 	1 	0 
iPhone 	4 	3 
Web 	1 	2 
CRM 	Web 	2 	0 
Daily bonus 	iPhone 	1 	0 
Feedback Negative 	Web 	2 	3 
Feedback Positive 	Web 	2 	0 
Freeze 	Web 	1 	0 
How to play 	Web 	3 	0 
Loading app 	iPhone 	1 	0 
Web 	3 	0 
Loading machine 	Android Tablet 	1 	1 
Max Bet 	Android Phone 	1 	0 
Negative Bankroll 	Ipad 	1 	0 
Purchase 	Fire TV 	1 	0 
Web 	3 	0 
Screen Resolution 	Web 	1 	0 
Unclear query 	N/A 	2 	0 
Web 	5 	

2