Subject: Meet The Zendesk Suite
From: "Zendesk" <[email-masked]>
To: [email-masked]
Date: 31 May 2018 13:06:30 -0400

Zendesk Newsletter Q2 2018                                                                                  

Letter from Mikkel <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17855&elqTrackId=13d8e8fab2d6445d981ccdab8472b0a1&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                      

Over the past several months we have been hard at work developing new solutions to help you deliver the frictionless experiences your customers want.

I’m excited to announce the launch of a new omnichannel product, The Zendesk Suite. The Suite offers simple, yet powerful solutions that make it easy for customers to engage with your business—where and when it’s right for them. Channels are integrated so conversations are seamless, agents are more productive, and information can be shared across your company. 

I encourage you to learn more by reading our newsletter below, which is dedicated to this new product.                     

Mikkel Svane
Founder & CEO, Zendesk

----------------                                     
Meet our bundle of joy <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17854&elqTrackId=65e620f3155b4c65ac47b340b6a15998&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                      

The Zendesk Suite offers everything you need to allow conversations with customers to flow seamlessly across any channel, in one simple package and price. The Suite includes our four core products—Support, Guide, Chat, and Talk.

Learn more <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17854&elqTrackId=e74848cc847948c49e09f936cc55b27a&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>   
    
---------------- 
WEBINAR <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17853&elqTrackId=460f58c97c1b42eabc66121ee19c236b&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                          
Get your omnichannel on                                                         

Join us for a three-part webinar series on The Zendesk Suite. Get the scoop on what omnichannel is, why it’s important, and how The Suite can help you provide better customer support. Chat with customers to hear about their integrated omnichannel successes and mistakes along their journey. Each part of the series will be 30 minutes and available on-demand after our live date.                                                         

Register now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17853&elqTrackId=587c2bc415e040cb837e4d436d61d376&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                                      

---------------- 
RESOURCES <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17852&elqTrackId=7b71311485be47a18251558e067d126f&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                          
Pro-tips for omnichannel                                                         

Learn how a Zendesk omnichannel solution can meet the needs of your team and customers. Channels can easily turn on and off as you scale or as customer preferences change, all while retaining a centralized history of customer conversations.                                                         

Learn more <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17852&elqTrackId=4052bee9ad8c4375893a58fcc713aaff&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                                      

---------------- 
SURVEY <inboxdollars.zendesk.com/agent/admin/benchmark_survey?elqTrackId=79bc008f53a546158c81d9d1e1f3118f&elqTrack=true&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1&elqCampaignId=3313>                                                          
Omnichannel metrics that matter                                                         

Here's the best way to prepare to launch new or integrate existing channels—take a quiz. With a response to a few questions, start benchmarking the keys metrics that matter to your business.                                                         

As your business prepares to launch new channels and integrate into existing ones, measure how your support metrics compare to those of your peers. Within a few questions, you can start benchmarking your key metrics against 45,000 other Zendesk users.                                                         

Take the quiz <inboxdollars.zendesk.com/agent/admin/benchmark_survey?elqTrackId=c7dc0e15707d4e80b91be37d2a8f513c&elqTrack=true&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1&elqCampaignId=3313>                                                                      

----------------     
Shiny new features <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17851&elqTrackId=6a82008881374cb0bf2377475e8882b2&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                      

It's that time again. Join us for our quarterly What's New webinar to find out about the latest at Zendesk. With product launches, features, and trainings, there’s something for everyone. Save your seat now.

Register now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17851&elqTrackId=bb3f1f2b0cec40b3965ca24fd71c6213&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>       

----------------             
EVENT <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17850&elqTrackId=1d9a461cd3284dc09e47c25d2b03a43c&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                          
Get ready for The Future of Customer Experience                                                         

Join us at Zendesk's complimentary event series, providing you with the best product practices and customer experience industry hot topics. This event offers inspiring keynotes, real-life customer case studies, and Zendesk product sessions.                                                         

Walk away with information about the market trends in customer experience investment and learn what tools, technologies, and techniques make a real difference. Join us in Chicago on July 12.                                                         

Register for Chicago <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17850&elqTrackId=800f421ba7814466ba629f68bcdd361d&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                                                      

---------------- 
GDPR compliance with Zendesk

The way your business deals with personal data has changed. On May 25, the GDPR (General Data Protection Regulation) went into effect, changing how organizations handle personal data of EU citizens. For a full deep-dive on Zendesk's product readiness for the GDPR, please refer to our Help Center content below.

Learn more <http://app.hello.zendesk.com/e/er?s=2136619493&lid=17849&elqTrackId=ff259741a12a4f89811dbe54305b1476&emailAddress=ibd3%40lsmindia.com&firstName=Ethan&lastName=unknown&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>      

-------------------------------- 
-------------------------------- 
Zendesk

"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=30&elqTrackId=e31bab0a943742ce92acc30063777ca1&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                 

"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8372&elqTrackId=361bc39659d7488498664a73f267742e&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=9742&elqTrackId=5bd0a0c782f440a5965feb63a72f96bc&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8370&elqTrackId=d1322da6ec274d309a0d40ba3213daca&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                                      "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8368&elqTrackId=728e3270282c49f7aef2b5cbd4c7ca30&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=10804&elqTrackId=22916199e8894089a650871d2b1d6ada&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8373&elqTrackId=6f90d18035ff4d14841910a3b8a4a044&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                 

1019 Market St., San Francisco, CA 94103 <http://app.hello.zendesk.com/e/er?s=2136619493&lid=15617&elqTrackId=7033e6164fc442da93c297a7fba2185a&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>                     

Privacy Policy <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8053&elqTrackId=3590017730ea441888a322faa6549b2b&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1> | Manage Preferences <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8346&elqTrackId=6d50b829f3874317ac4952ffaa220d33&emailAddress=ibd3%40lsmindia.com&elq=1ad06020801b4201915ad637d8985711&elqaid=13592&elqat=1>