Subject: *BREAK PROCEDURE*
From: Subir Chakma <[email-masked]>
To: Ritu Shealy <[email-masked]>
Date: Fri, 6 Apr 2018 16:17:29 +0530 (IST)

*BREAK PROCEDURE* 

Everyone are entitled for 1 hour break in your shift of 9 hours. To ensure all of you get your proper breaks, and to avoid support issues, the below procedure has been designed. 

You're allowed to take breaks in the following arrangement: 

i) 1 hour single break (allowed on case to case basis, prior approval required) 
ii) 2 X 30 mins break 
iii) 1 X 30 mins break & 2 X 15 mins break 

All the breaks must be recorded on Slack. Mention which break you are taking. Before logging a break, see who all are Online on chats, it should not impact support at any time. You should not exceed your one hour break. 

Example: 
@1 hr break-in 
@30 mins break-in 
@15 mins break-in 

Note: 
No break before 11am in the morning shift 
No break after 8pm in the evening shift 
No break before 1 hour into the shift 
No break in the last hour of the shift 

_____________ 

Subir Chakma 
Operations 
LiveSalesman.com 

Phone: [ tel:%2B91%20120%204332621%20Ext%3A12 | +91 120 4332621,  ] [ tel:%2B91%20120%204332621%20Ext%3A12 | Ext: ] [ tel:%2B91%20120%204332621%20Ext%3A12 |   ] [ tel:%2B91%20120%204332621%20Ext%3A12 | 2 ] 3 
Mob: +91 9716481117 
Skype: subirlsm