Subject: Re: Borderlinx QA
From: "Dhirendra Singh. Bhauryal" <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Wed, 31 Jan 2018 19:13:06 +0530 (IST)

Hi Sir, 

Apologies for the response. I will keep that in mind while responding to future emails. 

Regards, 
Dhirendra 

From: "Subir Chakma" <[email-masked]> 
To: "dhirendra" <[email-masked]> 
Sent: Wednesday, January 31, 2018 6:33:25 PM 
Subject: Borderlinx QA 

201768342 - Email response is very off color and simply not directing to a resolution. 

We need to understand the reason why the error is showing. 

If we allow customers to ship multiple parcels under consolidation, why should customer release the items one by one. Therefore, that cannot be resolution, and will cost more to customer in terms of shipping cost. 

Tickets cannot be closed unless we resolve their issues. This should be kept Pending customer. 

_____________ 

Subir Chakma 
Operations 
LiveSalesman.com 

Phone: +91 120 4332621, Ext: 2 3 
Mob: +91 9716481117 
Skype: subirlsm