Subject: Wrong word used.
From: Akihiko Yamamoto <[email-masked]>
To: Ritu Sehegal <[email-masked]>
Cc: Mansi Chhabra <[email-masked]>, Subir Chakma <[email-masked]>
Date: Sun, 30 Jul 2017 09:00:50 +0530 (IST)

Hi Ritu san, 

You never use use just 有難う to customer its rude. You should always use 有難う御座います。I think Mansi san have suggested you right. Please it is very important. Saying just 有難うto customer or elderly person it is rude in Japanese. 

Please be careful next time. 

Thank you. 

Aki