Subject: HFL Documents material
From: Ramananda <[email-masked]>
To: Mohammad Umar <[email-masked]>, Vikram Saini <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Mon, 24 Jul 2017 15:52:43 +0530 (IST)

Hi All, 

Login to the Fresh Desk to see the documents and other important notes for HFL 
website: http://my.4hfl.com/ 

User ID: [email-masked] 
Password: teneZa@05 

LiveSalesman Objective 

1. To provide sales support on all products and derive sales by chat, email or phone 24/7. 

2. Upsell and Cross sell. Offer additional product at discounted price. 

3. Assist existing customers to change card info, submit support ticket. 

4.We now support all types of inquiries on phone support like sales, presales, billing etc. For order modification and cancellations, submit ticket on behalf of customer on www.HFLSupport.com 

5. To coordinate with HFL internally on followups, statuses and issues/escalations, use the Webmail. 

http://webmail.hflsupport.com/ 

U: akhil 

P: Akh2121Wal 

Regards, 
Rama