Subject: Colocation - Switching to LIVECHAT tool
From: Subir Chakma <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Ashish Kumar <[email-masked]>, "Ramananda " <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, Pritish Nandi <[email-masked]>, Rahul Kumar Koli <[email-masked]>
Date: Mon, 17 Jul 2017 17:42:41 +0530 (IST)

Dear all, 

Colocation chatting will be moved to Live Chat tool (anytime). So please familiarise yourself with it. 

Login has been created for all agents listed here except Rahul Koli (as he is on notice period already) 

The email address for all is your zimbra email with .colo extension. E.g 

pritish .colo @lsmindia.com (zimbra Id is [email-masked]) 

Password is colo1234 (please change it after you login) 

Canned response has been updated on the Livechat (learn how to use them) based on Freshdesk KB. 

@Priitish- Please review and advise if anything else is required to be updated. 

Best, 
_____________ 

Subir Chakma 
Operations 
LiveSalesman.com 

Phone: +91 120 4332621, Ext: 2 3 
Mob: +91 9716481117 
Skype: subirlsm