Subject: IT Tickets & Merging Tickets
From: Subir Chakma <[email-masked]>
To: Ahmed Samir <[email-masked]>, Amit Kachhap <[email-masked]>, Ehab Hussien Abdelaal Qabeel <[email-masked]>, Mohammed Waleed Ibrahim <[email-masked]>, Mohammed Asraf <[email-masked]>, Moustafa Alaa <[email-masked]>, Probina Chakma <[email-masked]>, Rahul Kumar <[email-masked]>, Renu Goel <[email-masked]>, "Subir Chakma" <[email-masked]>, "Sumit Gogia" <[email-masked]>, Upender Sharma <[email-masked]>, Vikram Saraswat <[email-masked]>
Date: Sun, 12 Mar 2017 14:43:36 +0530 (IST)

Heads-up 

- Please ALWAYS create a tickets from Zendesk for IT issues, if no answer provided within 48 hours, please escalate to L3. 

- Do NOT merge IT, Claim, Concierge, Returns, L2/3, Chinese, Arabic tickets with another customer tickets. If you have to merge tickets, read carefully to avoid unnecessary merger. 

Best, 
_____________ 

Subir Chakma 
Operations 
LiveSalesman.com 

Phone: +91 120 4332621, Ext: 2 3 
Mob: +91 9716481117 
Skype: subirlsm