Subject: Tickets left in queue
From: Subir Chakma <[email-masked]>
To: Ahmed Samir <[email-masked]>
Cc: Rahul Kumar <[email-masked]>, Vikram Saraswat <[email-masked]>
Date: Wed, 8 Mar 2017 21:38:37 +0530 (IST)

Hello Samir, 

I was going through the pending open tickets and see some in your queue that were possibly allocated yesterday but were left undone. 

Is there any reason for leaving them without replying to customers? 

From what I understand allocation is done in a limit that you can handle very much within your shift. 

_____________ 

Subir Chakma 
Operations 
LiveSalesman.com 

Phone: +91 120 4332621, Ext: 2 3 
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Skype: subirlsm