Subject: Basicxx Logins
From: Subir Chakma <[email-masked]>
To: Jyotika - <[email-masked]>
Cc: "Subir Chakma" <[email-masked]>
Date: Thu, 16 Feb 2017 16:13:57 +0530 (IST)

BASICXX 

www.basicxx.com 

Magento (Admin) 
https://basicxx.com/xxiyaklivebasic78xjrl/ 
Username: [email-masked] 
Password: cc1@123 

Zendesk- Email handling platform 
https://basicxxhelp.zendesk.com 
Username- ahmedsamir 
Password- asdasd 

Customer service 
Phone- (+966) 920007580 
Email- [email-masked] Or from contact page- https://basicxx.com/en/contacts 

Some important website links- 
Return policy - https://basicxx.com/en/returns 
Basicxx Tracking link - https://basicxx.com/en/trackorder 
Store locator - https://basicxx.com/en/storelocator 
FAQ- https://basicxx.com/en/faq 
Payment method- https://basicxx.com/en/payment-methods 

Escalations- 

Order status- Dhirendra Singh [email-masked] , CC [email-masked], [email-masked] 
Return- Dhirendra Singh [email-masked] , CC [email-masked], [email-masked] 
Cancellation - Abid [email-masked], CC Jithesh Ramachandran [email-masked], [email-masked] 
Refund - Abid [email-masked], CC Jithesh Ramachandran [email-masked], [email-masked] 
Technical issue- Abid [email-masked], CC Jithesh Ramachandran [email-masked], [email-masked] 
Welcome Coupon Codes issue (Do NOT give code manually) - Shaden Jamal [email-masked], CC [email-masked] (edited) 

Bank details that we require for a refund- 
1 .The FULL name of your bank account (as it appears on your bank statements etc). 
2. The Name of your bank. 
3. The address of your bank. 
4. The Bank account number. 
5. The SWIFT Code/ IBAN number. 

Current promotions- 
We currently have 2 offers going on in our website. 

1) Clearance sale: Here's a link to the landing page for this offer and the terms and conditions: 
https://basicxx.com/en/happy-hour-deal 

2) 20% off on Spring collection every Thursday and Friday: here's the landing page with terms and conditions for it: 
https://basicxx.com/en/spring-shopping-spree 

Current store locations 

RIYADH: 
1. Basicxx Riyadh Gallery Mall, Riyadh: 1st Floor, beside Hyper Panda. Easy access from Gate No. 5, Khurais Road, Riyadh - Exit 28, next to YAMAHA boats showroom, Opp. to Mercedes car showroom. 
2. Al Othaim Mall, Riyadh - Rabwa , Exit 14, 2nd Floor, Easy access from Gate No 2. 
3. Sultana Plaza, Badia, Riyadh - Madhina Road - Sultana street crossing, beside Hyper Panda. 

DHAMMAM: 
1. Mall of Dhahran, Dammam - Easy access from Gate No. 13 and Gate No. 3, Next to Hamleys 
Toys. 

JEDDAH: 
1. Aziz Mall, Jeddah - Al Safa road , Prince Majed district, 1st Floor, Next to Hyper Panda. 
2. Al Salaam Mall, Jeddah - Al Jameaa district, intersection of Prince Majed street, opposite Andalus Mall. 
3. Event Mall, Jeddah - Prince Fawwas , Makkah Road. 

Welcome Coupon code 

Total value of the all the promo codes is SAR/AED 300. This is given to newly Registered Customers ONLY. 

B100 - Minimum order value has to be 250 or more (1 coupon of 100). 
B50 - Minimum order value has to be 150 or more (3 coupon of 50). 
B25 - Minimum order value has to be 75 or more (2 coupon of 25).