Subject: Basicxx - Rude language with client - URGENT & IMP
From: Subir Chakma <[email-masked]>
To: "Abdelrehman Gomla . Osman Yossef" <[email-masked]>, "Ahmed Magdy" <[email-masked]>, Ahmed Samir <[email-masked]>, ali alassang <[email-masked]>, "Eman Sharafeldein" <[email-masked]>, "Mohamed El-Deeb" <[email-masked]>, Mohammed Asraf <[email-masked]>, "Subir Chakma" <[email-masked]>
Date: Tue, 31 Jan 2017 14:57:23 +0530 (IST)

Dear team, 

I have observed more then once, you have been using 'acceptable & unprofessional' language in your escalation notes to the Basicxx client. No matter what the circumstances is, this will not be tolerated going forward. 

Please take it as the last warning. 

Ref: https://basicxxhelp.zendesk.com/agent/tickets/6380 

Resolution to such issues- Escalate to Subir by sending an email directly from Zendesk ticket to [email-masked] 

Any question, please let me know. 

Best, 

_____________ 

Subir Chakma 
Operations 
LiveSalesman.com 

Phone: +91 120 4332621, Ext: 2 3 
Mob: +91 9716481117 
Skype: subirlsm