Subject: Fwd: Borderlinx Performance Report- December till date
From: Subir Chakma <[email-masked]>
To: [email-masked]
Date: Tue, 20 Dec 2016 21:28:26 +0530 (IST)

Subject: Borderlinx Performance Report- December till date 

Dear all, 

Please find individual productivity report date wise. 

- The tickets you replied to the customer 
- Number of tickets you resolved after/without replying. 

How to read it - Look at the number of which will indicate how many tickets you are replying. If this number is below 40 avg. you are under performing. You better pull up your socks and work on your efficiency. 

This chart do not include CHATS. Reports will be prepared tomorrow including Chats and added to your performance report so assess your over all performances. 

Regards