Subject: Re: reg fb comments
From: animesh <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Fri, 09 Sep 2016 10:26:40 +0400

Hi subir,
Hope your team is now able to reply to customer query.There is one issue posted by customer which is very negative, pls ask team to reply on priority and post reply pls hide the same so that it's not creating negative impact to other users.At this point we are running campaign to increase like on our page.As a process going forward as well pls ask team to address all the issues but at the same time hide those comments whichever is having too much negative tone.
Cheers!animesh 
Sent from my Samsung Galaxy smartphone.
-------- Original message --------From: Aashish Dasaur <[email-masked]> Date: 9/8/16  12:11 PM  (GMT+04:00) To: Subir Chakma <[email-masked]> Cc: Animesh Kumar <[email-masked]>, Subir Chakma <[email-masked]> Subject: Re: reg fb user id and password detail 
Please check. Editor access granted!

Regards

Thanks,
Aashish DasaurAssociate Account DirectorSoLoMo Media Pvt Ltdhttp://solomomedia.com - The sauce of Social, Location and Mobile - served with ideasLinkedIn 91-9999165659

On Thu, Sep 8, 2016 at 1:39 PM, Subir Chakma <[email-masked]> wrote:

Yes that is correct. Thanks

Regards,

Subir Chakma

From: Aashish Dasaur <[email-masked]>

Sent: Thursday, September 8, 2016 1:34 PM

To: Subir Chakma

Cc: Animesh Kumar; Subir Chakma

Subject: Re: reg fb user id and password detail

Hi Subir,

Let me give the editor rights for the page to you. The email id you have shared , that is the same id o which you require the access?

Regards

Thanks,

Aashish Dasaur
Associate Account Director
SoLoMo Media Pvt Ltd

http://solomomedia.com - The sauce of Social, Location and Mobile - served with ideas
LinkedIn 
91-9999165659

On Thu, Sep 8, 2016 at 1:32 PM, Subir Chakma 
<[email-masked]> wrote:

Hello Animesh,

Its not letting me in. Wants to verify my identify and I don't have additional information to do so.

You can also add my current Facebook account with email [email-masked] as one of the page manager.

Please confirm your identity
Recent activity may have affected your account's security, so we've locked it. We'll walk you through a few steps to confirm your identity and help you access your account.
Learn more.

1- Choose a security check

2- Do a security check

Choose a security check
How do you want to confirm your identity?

Text a security code to your phone
Provide your birthday

Regards,

Subir Chakma

From: Animesh Kumar <[email-masked]>

Sent: Thursday, September 8, 2016 1:00 PM

To: Aashish Dasaur

Cc: Subir Chakma; Subir Chakma; Aashish Dasaur

Subject: Re: reg fb user id and password detail

Hi Aashish,
Thanks for detail.

@Subir - login credential is same but page url has changed.
Start addressing customer query accordingly.
There is one customer on that page with some issue, pls ask agent to talk to her and understand.

Cheers!
Animesh

On Thu, Sep 8, 2016 at 11:11 AM, Aashish Dasaur 
<[email-masked]> wrote:

Hi Animesh,

The new page has been made from the same facebook profile. Here are the login details:

Login Id - [email-masked]
Password - marketing@123

Page URL - https://www.facebook.com/Basicxxfashion

Thanks,

Aashish Dasaur
Associate Account Director
SoLoMo Media Pvt Ltd

http://solomomedia.com - The sauce of Social, Location and Mobile - served with ideas
LinkedIn 
91-9999165659

On Thu, Sep 8, 2016 at 12:35 PM, Animesh Kumar 
<[email-masked]> wrote:

Hi Aashish,

Pls give FB user id and password detail to Subir, our cutomer care team so that they can answer all the query.

Cheers!

Animesh