Subject: Re: Email ID creation
From: Deeksha Dadu <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Jitendra Sharma <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 18 Jul 2016 12:19:42 +0000

Hi Pritish,

How come you have not talked about this with me earlier? Subir tells me that there are 3 new agents who need Ids and one of them is already trained. I will get this sorted but please make sure that you inform me about such things well ahead of time. He has not gone live yet because of the ID issue?

Please call me up tonight to discuss this.

Regards,
Deeksha
From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 16 July 2016 6:56 am
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Subir Chakma <[email-masked]<mailto:[email-masked]>>, Jitendra Sharma <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Email ID creation

Hi Maám,

This is to inform you that due to ongoing issues with Zimbra as we know Jitendra is unable to create email ID's for new employees and I am unable to request ID's for the new agents getting trained in IBD.

All Zendesk ID creation requires a email address and they cannot have that created without email address.

Regards,
PritishNandi