Subject: Re: BASICXX SUPPORT TEAM PHONES UNANSWERED DT 17 JULY 2016
From: Animesh Kumar <[email-masked]>
To: Thameem <[email-masked]>, Subir Chakma <[email-masked]>, Subir Chakma <[email-masked]>, Saurabh Dadu <[email-masked]>
Cc: Mushtaque M <[email-masked]>, Jithesh Ramachandran <[email-masked]>, Angela LaCombe <[email-masked]>
Date: Mon, 18 Jul 2016 08:55:33 +0400

Hi Subir,

pls look into the same as it affects customer experience.

Cheers!
Animesh

On Sun, Jul 17, 2016 at 6:10 PM, Thameem <[email-masked]> wrote:

> Dear Mr. Animesh,
>
>
>
> Please see the below email, customer called on our Board Line and informed
> that there is no one picking the Toll free # (+966) 920007580.
>
>
>
>
>
> *QUOTE*
>
> *UNQUOTE*
>
>
>
> Kindly relay it to concerned in our support team and do the needful.
>
>
>
> I do not have emails of Mr. Subir Chakma & Mr.  Saurabh Dadu, kindly add
> them in to loop.
>
>
>
> Thanks & Regards
>
>
>
> *Thameemul Ansari*
>
> Logistics Executive
>
>
> Tel
>
> : +966 112078490 Ext - 720
>
> Mobile
>
> : +966 542078134
>
> Email
>
> :  [email-masked]
>
> P.O. Box
>
> : 9874, Riyadh - 11413, KSA
>
> Website
>
> : www.basicxx.com
>
>
>
>
> *T*ogether *E*veryone *A*chieves *M*ore
>
>
>
>
>
>
> ---------- Forwarded message ----------
> From: Outlook <[email-masked]>
> To: <[email-masked]>
> Cc:
> Date: Sun, 17 Jul 2016 16:53:02 +0300
> Subject: Return order:1400003540
>
> Dear Mr.Thmeem,
>
> as per our conversation on phone today, kindly find all details about my
> order:
>
> Name: Moustafa Medhat
> Order number: 1400003540
> Mob: 0506228675
> AIRWAYBILL: 290000669085
>
> Please be noted that I called the customer service more then 10 times but
> know one answer (920000758)
>
> Awaiting your feedback ASAP
>
> Thanks,
> Moustafa Medhat
>
>