Subject: SEH Chat
From: Pritish Nandi <[email-masked]>
To: "Mahmoud Hossameldin Hamed Abdelmagid" <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Sat, 18 Jun 2016 02:23:36 +0530 (IST)

Hi Mahmoud, 

I was checking chats for SEH and found a chat where you escalated a client request for 302 S Beechtree St, Grand Haven, MI 49417. 

Just to inform you that we do not book any hotels for USA except NY- newyork . We have our head office in Grand Haven, MI so we do not book anything for that area. I have closed the ticket for now however just be informed for future chats. 

LiveChat conversation transcript: 
---------- 
Name: Lida 
E-mail: [email-masked] 
---------- 
Mike (Fri, 6/17/2016, 09:11:27 am Asia/Kolkata) 
Hello Lida. How may I help you? 

Lida (Fri, 6/17/2016, 09:11:34 am) 
HI Nike 

Lida (Fri, 6/17/2016, 09:11:37 am) 
Mike 

Mike (Fri, 6/17/2016, 09:11:50 am) 
Hey Lida, how can I help you today 

Lida (Fri, 6/17/2016, 09:12:04 am) 
I want to know the rate of 
302 S Beechtree St, Grand Haven, MI 49417 

Lida (Fri, 6/17/2016, 09:12:13 am) 
on june 18-19 , thanks 

Lida (Fri, 6/17/2016, 09:12:22 am) 
and availability 

Mike (Fri, 6/17/2016, 09:12:27 am) 
How many people would be on that trip? 

Lida (Fri, 6/17/2016, 09:12:56 am) 
2 adults and 1 baby 

Mike (Fri, 6/17/2016, 09:13:35 am) 
So 1 double room, am I right? 

R egards, 
Pritish Nandi