Subject: LP Down
From: Pritish Nandi <[email-masked]>
To: Jitendra Sharma <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Subir Chakma <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 25 May 2016 00:53:45 +0530 (IST)

Hi Jitendra, 

This is to inform you that the Liveperson Chat Software is down from 12:25am IST which affected Borderlinx and GE accounts mentioned below. However for some reason PKR LP was connected and working. Web platforms are working fine. Unable to raise a ticket though LP chat rep as that was down as well. Screenshot attached. Sent an email to [email-masked] to report this further. 

Borderlinx- 11308154 
GE- 66068382 

R egards, 
Pritish Nandi