Subject: Mixup deliveries
From: Subir Chakma <[email-masked]>
To: Ahlem <[email-masked]>, Dhananjay <[email-masked]>, Maria <[email-masked]>, Sami <[email-masked]>, "Amandeep Jangra" <[email-masked]>, Anand Babu <[email-masked]>, "Eman Sharafeldein" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Jaspal singh" <[email-masked]>, "Karan Sehgal" <[email-masked]>, "Mahir Lubbad" <[email-masked]>, Majed Alkanad <[email-masked]>, "Pankaj Sharma" <[email-masked]>, Raj Bhushan Singh <[email-masked]>, "Soumaya Zahiri" <[email-masked]>, "Subir Chakma" <[email-masked]>, Suhrid Barai
Date: Tue, 12 Apr 2016 20:41:15 +0530 (IST)

Hello, 

Below customers shipment got wrongly routed to Lebanon. 

We have arranged collection from Lebanon already. 

And will process normal shipping to respective customers destination. 

There is expected delay. 

If a customer complaints, please advise them that there was some mixup causing the delay, but the shipments is located and under process for delivery to respective destination. 

If customer ask for compensation, we can refund the shipping cost. Please do not promise, just forward them to L2. 

@Gelna- Please review the delay and based on the seriousness, you can offer refund of shipping cost. 

0715-8568 
0533-2981 
0739-4892 
0516-4813, inge bukit 
0745-6546 
1092-6303 
0779-6195 (lim wei li) 
1069-8451 (tan mixue michelle) 
1059-1011 - Refund of shipping cost requested 
0523-2599 
1092-1411 
1048-3623 
0764-3716 
0985-0869 (scott cairney) 
1059-1011 
0529-9198 (emily liow) 
0521-9738 
0814-8753 (marcelo pereira reis) 
0727-6658 (bosoo lai) 
0725-1964 (sue byrne) 
0717-0373 
0606-1372 
0751-0478 (tee geok leng) 
0738-9318 
0766-8697 

Regards