Subject: Order 1400000529 - AWB 290000110750 RETURN
From: "Mahmoud (Basicxx)" <[email-masked]>
Cc: subir <[email-masked]>, Mushtaque <[email-masked]>, Angela LaCombe <[email-masked]>
Date: Sun, 10 Apr 2016 10:06:07 +0000

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Mahmoud, Apr 10, 06:06

Dear,

We are waiting for the return label... its been almost 40 days now

Regards

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Thameemul Ansari, Mar 15, 10:43

Dear Sami,

Please hold down, Why is this reminder coming to me, I have requested Ms. Angela on a separate email and have given return AWB to pass it on to customer and pacify them to directly return items SMSA retail outlet nearby to customers office / residence, Kindly inform if any action has been taken on my request.

RIC : Angela 

Please pass our request to team members and inform them to personally talk to customer and pacify them to return items to SMSA outlets. Kindly note I do not need duplicate jobs. We are giving instruction to come out of issues instead of following them the support team is giving same instructions back to us by sending reminder on its initial communication.

Thanks & Regards

Thameemul Ansari

Logistics Executive

Tel

: +966 112078490 Ext - 720

Mobile

: +966 542078134

Email

: [email-masked]

P.O. Box

: 9874, Riyadh - 11413, KSA

Website

: www.basicxx.com (http://www.basicxx.com/)

Together Everyone Achieves More

Attachment(s):
image001.jpg - https://basicxxhelp.zendesk.com/attachments/token/Holtq4QAK2WhPEIynMFrvmf0Y/?name=image001.jpg
image002.jpg - https://basicxxhelp.zendesk.com/attachments/token/VcXKsehBOV8pDvjtou27xlkfU/?name=image002.jpg
unnamed_attachment_1.eml - https://basicxxhelp.zendesk.com/attachments/token/0xXdvMBaRA8i4QbtyZOBRJ1Cg/?name=unnamed_attachment_1.eml

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Ben Sami, Mar 15, 10:20

Dear Thameemul,

Welcome to BASICXX,

This is a kind reminder 

Regarding to this Order 1400000529 - AWB 290000110750, customer would like to return one item which the size is not appropriate to his order. 
Kindly arrange the pickup with the return form with all the required cusotmer's details.

Please check an advise 

Best regards,

Sami, 
Basicxx support,

Attachment(s):
New RPD Form شم290000093480.ods - https://basicxxhelp.zendesk.com/attachments/token/J9unnXjVJgh941n52taLazH4m/?name=New+RPD+Form+%D8%B4%D9%85290000093480.ods

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Soumia Zahiri, Feb 23, 05:28

Dear SMSA,

Welcome to BASICXX,

We are emailing you in regard to this Order 1400000529  -  AWB  290000110750, customer would like to return one item which the size is not appropriate to his order. 
Kindly arrange the pickup with the return form with all the required cusotmer's details.

Looking forward to your reaction,

Best regards,

Soumaya, 
Basicxx support,

Attachment(s):
New RPD Form شم290000093480.ods - https://basicxxhelp.zendesk.com/attachments/token/InPYAbelN3sQZpp6Ogx2EYLSZ/?name=New+RPD+Form+%D8%B4%D9%85290000093480.ods

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