Subject: Borderlinx report - Eman
From: Eman Sharafeldein <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Tue, 5 Apr 2016 07:01:47 +0530 (IST)

Process: Borderlinx 
Agent name: Eman 
Date: 04/04/2016 10 pm to 7 am 
Did you complete My Queue (Yes/No): YEs 
(If No): Give reason 
Did you complete Action Express (Yes/No): Yes 
(If No): Give reason 
Did you read the updates (Yes/No): Yes 
No. of updates you got today: 2 
Any urgent Ticket that need immediate attention (Ticket#): None 
Any Ticket incorrectly handled by other agents (Ticket#): None 
Any Ticket incorrectly handled by Hub (Ticket#): None 
Any suggestion Problem/CR/Policy/Feedback etc: