Subject: Re: New back office basic training materials
From: Rahul Kumar <[email-masked]>
To: emelyn <[email-masked]>
Cc: subir <[email-masked]>, Pritish Nandi <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 24 Mar 2016 09:07:48 +0530 (IST)

hello Emelyn, 

For new BO, your system must have "Silverlight" software installed in your computer. It won't run without "silverlight". If you have admin right in your system, you can install it by yourself as well. You will get an option to install silverlight. Otherwise please ask admin guy from there to install silverlight in your computer. If it still doesn't work, please let us know (don't forget to include Ma'am and subir sir in CC as they can contact Gaetano about it). Also, are you manage to log in with your username and password ? If not, as Gaetano will be on leave since Friday to Monday, so they won't be able to create your login details. In that case, you can use my login details which is below : 

username : [email-masked] 
password : Rahul@1234 

Thank you, 
Rahul 

From: "emelyn" <[email-masked]> 
To: "Rahul Kumar" <[email-masked]> 
Sent: Tuesday, March 22, 2016 9:22:40 PM 
Subject: Re: New back office basic training materials 

Hey, 

I tried to access the new BO link but after it loads, it only says "Loading, please wait.." and it stays the same for a long time and never open anything. 

Regards, 
Emelyn 

From: "Rahul Kumar" <[email-masked]> 
To: "emelyn" <[email-masked]> 
Cc: "Subir Chakma" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Tuesday, 22 March, 2016 18:12:55 
Subject: New back office basic training materials 

Hello Emelyn, 

I have attached a document which will explain most of the basic activities which we need to perform in new BO right now. You can use 2 or 3 different usernames and try to find details and see where they are. It will make you somewhat familiar. 

Also open blog and under category click on migration to microgaming and try to read as much as possible. You will find all the details about new BO as well as about new rules under this category. These blog updates are must if you are about to take chats or do emails in PKR. 

if you have any questions, you can either ask night shift guys or email me. We will try our best to answer as many questions as we can. 

Thanks, 
Rahul