From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Sun, 20 Mar 2016 22:08:14 +0530 (IST)

Process: Basicxx 
Agent name: Sami 
Date: 20/03/2016 
Shift Timing: 01PM - 10 PM 
No of Chats Attended: 47 
No. of Tickets: 15 
No of Calls: 02 
Total: 64