From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sat, 19 Mar 2016 16:06:05 +0530 (IST)

Process: Basicxx 
Agent name: Sami 
Date: 19/03/2016 
Shift Timing: 07 AM - 04 PM 
No of Chats Attended: 18 
No. of Tickets: 15 
No of Calls: 07 
Total: 40