From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Fri, 18 Mar 2016 16:05:15 +0530 (IST)

Process: Basicxx 
Agent name: Sami 
Date: 18/03/2016 
Shift Timing: 07 AM - 04 PM 
No of Chats Attended: 28 
No. of Tickets: 26 
No of Calls: 5 
Total: 59