Subject: RE: LTK1221604895003X | 4569878876 - POD#3611043 - MOHAMED ALSAYED
From: Subir Chakma <[email-masked]>
To: Ahlem <[email-masked]>, Dhananjay <[email-masked]>, Maria <[email-masked]>, Sami <[email-masked]>, "Amandeep Jangra" <[email-masked]>, Anand Babu <[email-masked]>, "Eman Sharafeldein" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Jaspal singh" <[email-masked]>, "Karan Sehgal" <[email-masked]>, "Mahir Lubbad" <[email-masked]>, Majed Alkanad <[email-masked]>, "Pankaj Sharma" <[email-masked]>, Raj Bhushan Singh <[email-masked]>, "Soumaya Zahiri" <[email-masked]>, "Subir Chakma" <[email-masked]>, Suhrid Barai
Date: Thu, 17 Mar 2016 14:43:27 +0530 (IST)

Hello guys, 

We should not resolve DHL issues until the package is successfully delivered. 

The above AWB needed documents to clear customs. We have provide the same to DHL and resolved the ticket. We may have shared the docs, but issue is not resolved, hence, we should not close ticket. 

I hope everyone understand what I am trying to convey. 

Regards