From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Wed, 16 Mar 2016 22:25:56 +0530 (IST)

Process: Basicxx 
Agent name: Sami 
Date: 16/03/2016 
Shift Timing: 01 PM - 10 PM 
No of Chats Attended: 11 
No. of Tickets: 36 
No of Calls: 10 
Total: 57