Subject: BLX- Skills group
From: Subir Chakma <[email-masked]>
To: "Gelna Genosolango" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Sumit Gogia" <[email-masked]>, "Pankaj Sharma" <[email-masked]>, Anand Babu <[email-masked]>, Raj Bhushan Singh <[email-masked]>, "Karan Sehgal" <[email-masked]>, "Soumaya Zahiri" <[email-masked]>, "Mahir Lubbad" <[email-masked]>, Maria <[email-masked]>, "Jaspal singh" <[email-masked]>, Dhananjay <[email-masked]>, "Eman Sharafeldein" <[email-masked]>, Sami <[email-masked]>, Ahlem <[email-masked]>, Suhrid Barai
Date: Wed, 16 Mar 2016 14:58:17 +0530 (IST)

Hello, 

We are re-working on the skills group we currently have. 

Client has requested suggestions from us, as which skills we want to add. After discussing with the seniors, we have decided on the list below under 
- Suggested Skills to Add. 

If you have anything to add here, it would be interesting. 

All unnecessary skills will be removed as well. 

Sl No 	Skills to be continued 	Continue 
1 	BX Level 3 - Escalation 	Yes 
2 	BX-AR 	Yes 
3 	BX-CN-L1 	Yes 
5 	BX-EN-L1 	Yes 
6 	BX-EN-L2 	Yes 
7 	BX-ES-L1 	Yes 
8 	Claims 	Yes 
9 	DHL LB 	Yes 
10 	Concierge-EN 	Yes 
11 	Finance admin 	Yes 
12 	Returns-EN 	Yes 
		
	Suggested Skills to Add 	
1 	DHL-Express 	Requested 
2 	Mis-Deliveries 	Requested 
3 	Call-back 	Requested 
4 	L3-Urgent 	Requested 
5 	Missing-Shipments 	Requested 
6 	IT-Issues 	Requested 
		
	Skills to be removed 	
1 	BX-CN-L2 	No 
2 	BX-ES-L2 	No 
3 	BX-JP-L2 	No 
4 	BX-RU 	No 
5 	BX-SG-EN-L1 	No 
6 	Concierge MX 	No 
7 	Concierge-CN 	No 
8 	Concierge-ES 	No 
9 	Concierge-JP 	No 
10 	Groupon-EN 	No 
11 	groupon users 	No 
12 	IT Support 	No 
13 	OPS - UK - MK 	No 
14 	OPS - UK hub - Milton Keynes 	No 
15 	OPS - US - CMH 	No 
16 	OPS - US hub - Columbus 	No 
17 	OPS - US - DAY 	No 
18 	OPS - US hub - Dayton 	No 
19 	OWA-EN-L1 	No 
20 	OWA-EN-L2 	No 
21 	OWA-S.Korea 	No 
22 	Payment-CN 	No 
23 	Payment-EN 	No 
24 	Payment-ES 	No 
25 	Payment-JP 	No 
26 	Promotions-CN 	No 
27 	Promotions-EN 	No 
28 	Promotions-ES 	No 
29 	Promotions-JP 	No 
30 	Returns-CN 	No 
31 	Returns-ES 	No 
32 	Returns-JP 	No 
33 	Test-International-Returns 	No 

Regards