From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 15 Mar 2016 22:18:08 +0530 (IST)

Process: Basicxx 
Agent name: Sami 
Date: 15/03/2016 
Shift Timing: 01 PM - 10 PM 
No of Chats Attended: 23 
No. of Tickets: 38 
No of Calls: 6 
Total: 67