From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 14 Mar 2016 23:17:21 +0530 (IST)

10:15 PM ] Process: Basicxx 
Agent name: Sami 
Date: 13/03/2016 
Shift Timing: 01 PM - 10 PM 
No of Chats Attended: 23 
No. of Tickets: 31 
No of Calls: 7 
Total: 61