From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Thu, 10 Mar 2016 22:28:13 +0530 (IST)

Basicxx report 
Process: Basicxx 
Agent name: Sami 
Date: 10 /03/2016 
Shift Timing: 01 PM - 10 PM 
No of Chats Attended: 16 
No. of Tickets: 12 
No of Calls: 13 
Total: 41