From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Wed, 9 Mar 2016 22:08:23 +0530 (IST)

Basicxx report 
Process: Basicxx 
Agent name: Sami 
Date: 09/03/2016 
Shift Timing: 01 PM - 10 PM 
No of Chats Attended: 15 
No. of Tickets: 13 
No of Calls: 12 
Total: 40