From: Sami Ben Younes <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Subir Chakma <[email-masked]>
Date: Tue, 8 Mar 2016 22:25:46 +0530 (IST)

Basicxx report 
Process: Basicxx 
Agent name: Sami 
Date: 08/03/2016 
Shift Timing: 01 PM - 10 PM 
No of Chats Attended: 05 
No. of Tickets: 03 
No of Calls: 07 
Total: 15