Subject: Online Ordering Problem
From: Angela LaCombe <[email-masked]>
To: [email-masked]
Cc: "Subir Chakma" <[email-masked]>
Date: Mon, 7 Mar 2016 12:00:44 +0530 (IST)

Hello Jitesh, 

My name is Angela. I am a new manager here at livesalesman. I'm reaching out to you as we've had two calls now, and numerous chats within the last two hours where customers are having problems placing their order. 

They go through the whole check out process and when it comes time to process their payment it won't go through and stalls. The reps have advised them to clear their cache, cookies & history, as well as trying another browser. But, the problem persists. 

Let me know if you need any additional information on our end. 

Thank you! 

Angela