Subject: vip queries for 4/3/2016
From: Gaurav Joshi <[email-masked]>
To: Ramananda <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, Subir Chakma <[email-masked]>
Date: Sat, 5 Mar 2016 06:58:22 +0530 (IST)

Greetings , 

I am giving the details of VIP Player queries below that i have received today 4/3/2016 on chat : -- 

Username : missmolos 
Type of query : Player asking about points being removed from my pkr 
Action taken : informed that points balances will be migrated and they will be able to use their points to register in tournaments at the same ratio as purchasing tickets now once the migration is completeCurrent Status : resolved 
Date : 4/3/2016 

Username : Litvinov 
Type of query : Player querying about his jackpot winnings 
Action taken : Informed the player about jackpot prize and details that he has won . 
Current Status : resolved 
Date : 4/3/2016 

Username : flamed07 
Type of query : Player chasing withdrawal 
Action taken : seniors emailed transaction team for speeding up the process for the player advised to wait 
Current Status : Email sent to transaction team for speeding up transactions 
Date : 4/3/2016 

Regards 
Gaurav Joshi