Subject: [Request received] Re: Order # 1400000494 - Tracking number 290000099611
From: "Eman Sharafeldein (Basicxx)" <[email-masked]>
To: subir <[email-masked]>
Date: Wed, 02 Mar 2016 20:50:51 +0000

##- Please type your reply above this line -##

Your request (1145) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email.

----------------------------------------------

Eman Sharafeldein, Mar 2, 15:50

Hello Mr Subir,

I received another call from the same Cx that he refused to receive the incomplete order after checking it. As there some items were out of stock, also he found that the colors of the mentioned items below didn't match the actual colors that he wanted.

The Cx wants to complain against the bad service that warehouse department did. He ordered certain items but the warehouse team sent him another items without informing him if the desired items weren't available or something like that so he can accept to order different items. Also mentioned that he couldn't accept this treatment that they have sent him different items just by themselves.

Basicxx Casual Man - S S Polo Tee in Orange
SKU: 1070000016576   (wrong color green)

Basicxx Blue Shirt for Men
SKU: 1070000017486 (wrong color black)

Customer name: جاسم محمد عزت غريب Gasem Mohamed Ezzt Ghareb 
Order number: 1400000494 
Tracking number: 290000099611 
Tel: 966541087301

Regards,

Eman Sharafeldein

--------------------------------
This email is a service from Basicxx.

[1RVPE6-95XN]