Subject: Re: improvements - whether you have a suggestion or not, please reply
From: Dhananjay Mishra <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sun, 28 Feb 2016 21:35:37 +0530 (IST)

1. For Borderlinx Website. 

    1. Add some more Product Type in the Shipping calculator. like Variety of tools, 
    2. If it is possible add important countries DHL contact details as like Telephone nos. 
    3. A Demo Video on how to use Shipping Cost Calculator. 
    4. Please remove the Brands/ Merchants who are not shipping to us. 
    5. CX need to Drag the shipping assistance option to the web address, many of them unable to do the same. Please create an option like add to Bookmark. 

2. For CS Borderlinx. 

    1. Add Unknown suites for HK & DE 
    2. List of the area country wise in which DHL service is not available so that we can advise CX that DHL can ship or not. Like the E Commerce websites do as Pin code. 
    3. If possible give us the access to transfer item from Directly from the CX account. As we do from Unknown suite. 

Regards, 
DJ 

From: "Subir Chakma" <[email-masked]> 
To: "Ahlem" <[email-masked]>, "Dhananjay" <[email-masked]>, "Maria" <[email-masked]>, "Sami" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Anand Babu" <[email-masked]>, "Eman Sharafeldein" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Jaspal singh" <[email-masked]>, "Karan Sehgal" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "Mahir Lubbad" <[email-masked]>, "Majed Alkanad" <[email-masked]>, "Pankaj Sharma" <[email-masked]>, "Raj Bhushan Singh" <[email-masked]>, "Soumaya Zahiri" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Suhrid Barai" <[email-masked]>, "Sumit Gogia" <[email-masked]> 
Sent: Thursday, February 25, 2016 6:11:50 PM 
Subject: improvements - whether you have a suggestion or not, please reply 

Hello, 

Can you please list any improvements you would like to see on our website or internal system. Anything that comes to your mind, please add it with a short description. 

· www.borderlinx.com 

- Add dedicated page per country with list of PG items and duty/tax info 

- Dedicated page with Customs updates eg KYC India etc 

- Improve Returns: allow customers to pay online, offer different rates for different size shipments and OS items 

- 

· Cs.borderlinx.com 

· admin.solutions.borderlinx.com 

thank you 

Regards, 

Katerina Mousia 

Customer Service Manager 

Regards