Subject: Feedback
From: Amandeep <[email-masked]>
To: subir <[email-masked]>
Date: Sun, 28 Feb 2016 15:35:46 +0530 (IST)

LTK1221604685939X - Ahlem 
Irrelevant email sent to Cx and copied to IT as well. 
Also, the email is addressed to Dragana instead of Cx. 

LTK1221604883588X - Ahlem 
Released ticket as PI without doing anything. 

LTK1221604883504X - Ahlem 
Resolved ticket without doing anything. 

LTK1221604880988X- Ahlem 
Resolved ticket without doing anything. 

LTK1221604880643X - Ahlem 
Resolved ticket without doing anything. 

LTK1221604872694X - Ahlem 
Resolved ticket without replying to Cx. 

LTK1221604872394X - Ahlem 
Again no response given to Cx and ticket resolved. 

LTK1221604880226X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604880447X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604873103X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604873013X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604872252X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604870154X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604883791X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604869933X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604869917X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604873117X- Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604869634X - Ahlem 
Did not explain the why we do not ship e-cigs. Also, you should advise the options he has for them now. 

LTK1221604870292X - Ahlem 
Simple query not answered. 
FYI: Our address is not a PO Box address. 

LTK1221604883836X - Ahlem 
Ticket is PI with no response to Cx. 

LTK1221604854463X - Ahlem 
Ticket is in your Queue since 22nd February with no action. Playing with a ticket is not allowed. 

LTK1221604884081X - Ahlem 
Resolved ticket without any response to Cx. 

LTK1221604883924X - Ahlem 
Ticket is Pending customer action with no answer to Cx. 

LTK1221604883394X - Ahlem 
Ticket is Pending customer action with no answer to Cx.