Subject: promo code
From: Majed Alkanad <[email-masked]>
To: "Subir Chakma" <[email-masked]>
Date: Mon, 15 Feb 2016 20:05:52 +0530 (IST)

LTK1221604851212X : 
Customer has problem with TRYNOW15 promo code. 
Error : The offer code you submitted does not exist. 

the other one was an email , it was an email, i think i release the ticket or transferred it to you