Subject: Terminal issues
From: Subir Chakma <[email-masked]>
To: Mona Anand <[email-masked]>
Date: Fri, 12 Feb 2016 21:33:35 +0530 (IST)

Hi Subir 

I want to share some information about how to handle terminal issues. 

Bear in mind, if merchant's terminal does not work, it is an urgent issue. I would suggest you to first try to solve it with your experience and the help of 'knowledge' in Oopenerp. Secondly, if it doesn't work, try to conference Firstdata. Lastly, submit a ticket if problem persists. 

Thanks 
Bufan