Subject: LTK1221604841952X
From: "Kartik p . rao" <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Thu, 11 Feb 2016 06:36:31 +0530 (IST)

Sir, 

Can you please check the screenshot and advise if this is the standard message that customers receive, to enter the ID on the address before shipment release? I doesn't look that. 
Customer was asking about this on chat. 

Regards, 
Kartik