Subject: vip queries for 8/2/2016
From: Gaurav Joshi <[email-masked]>
To: Ramananda <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, Subir Chakma <[email-masked]>
Date: Tue, 9 Feb 2016 06:59:52 +0530 (IST)

Greetings , 

I am giving the details of VIP Player queries below that i have received today 8/2/2016 on chat : -- 

Username : FishPolice 
Type of query : Player chasing card copy dox as he wanted to increase deposit limit 
Action taken : informed that security will verify them tomorrow and credited $6 ticket as gwg 
Current Status : seniors informed security for sppeding up the process for player 
Date : 8/2/2016 

Username : vinceaces 
Type of query : player wanted to add anew card and wanted to remove old ones 
Action taken : archived 0632 , 3592 and 2523 as disabled and account closed and disabled 6003 as replaced passed to sec cards . 
Current Status : resolved 
Date : 8/2/2016 

Username : whowantstowin10 
Type of query : Player wants us to credit himtickets as he was on mobile 
Action taken : credited a $0.60 and $0.30 ticket with points as player was on mobile 
Current Status : resolved 
Date : 8/2/2016 

Username : baxgemden 
Type of query : player chasing withdrawal 
Action taken : seniors informed transaction team for speeding up the withdrawl for player informed the same to player by email . 
Current Status : emailed to transaction team by seniors 
Date : 8/2/2016 

Regards 
Gaurav Joshi