Subject: VIP players record of 30.01.2016
From: Michael Cadnel Evrard N Matongbada <[email-masked]>
To: "Subir Chakma" <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, Ramananda <[email-masked]>
Date: Sat, 30 Jan 2016 16:06:04 +0530 (IST)

Hello Subir Sir, 

Find below the VIP players record of 30.01.2016 

Name : Brahimh 
Type of query : asking rakeback of January as account of Danish players will be closed by 31.01.2016 
Action taken : informed of rake of January month and escalated to security team to check if rakeback will be paid or not, told him security will inform him by email 
Status : escalated to security a/c general 
Date : 30.01.2016 

Name : EnglishTim 
Type of query : would like to extend his Stage 4 Lottery to Masters ($50). 
Action taken : ticket expiry date extended 
Status : resolved 
Date : 30.01.2016 

Name : sinosolon 
Type of query : Bonus JAN100 
Action taken : assist player to deposit 
Status : resolved 
Date : 30.01.2016 

Thanks