Subject: Colocation America - Live Chat Red
From: Pritish Nandi <[email-masked]>
To: "Surajit Bhadra" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, Amit Shukla <[email-masked]>, "Jamal Ahmad" <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>, "Ramananda " <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, Romesh Singh <[email-masked]>, Rahul Pal <[email-masked]>
Cc: "Khan, Musahib" <[email-masked]>, "Subir Chakma" <[email-masked]>
Date: Thu, 28 Jan 2016 21:10:13 +0530 (IST)

FYI and Action 

Subject: Colocation America - Live Chat Red 
Hello, 
As per our previous conversations, please remind your team to check our Live Chat button at the bottom – if it is red, then we have a problem and Velaro is not recognizing you are logged in. I think the last time we chatted, your team was going to check every 10 minutes or so. 
Please check on that ASAP and advise us on how we will prevent this in the future. 
Thanks, 
Samantha Walters 
VP of Online Strategies 

R egards, 
Pritish Nandi