Subject: Re: Pls look into this.
From: Subir Chakma <[email-masked]>
To: "Amandeep Jangra" <[email-masked]>
Date: Tue, 26 Jan 2016 22:30:35 +0530 (IST)

This is what I told Gelna. 

[10:28:37 PM] Subir Chakma: LTK1221604806579X- 
Aman sent me a note- He is holding Borderlinx responsible for high Duty/Tax, whereas the shipment is DDU. 
[10:29:07 PM] Subir Chakma: Pls send an email to this customer explaining that he selected DDU- to pay duty/tax on delivery by choice, though we provided the option for DDP. 
[10:29:19 PM] Subir Chakma: And he is responsible to pay the duty/tax and release the items 
[10:29:31 PM] Subir Chakma: Borderlinx has charged him only the shipping fee. 
[10:29:42 PM] Subir Chakma: This is as per the agreement for the order. 
[10:30:06 PM] Subir Chakma: He must pay the pending fee's and release the order- otherwise it will be returned back or disposed at customs 
[10:30:17 PM] Subir Chakma: And Borderlinx will not be responsible in anyway for such eventuality 

From: "Amandeep Jangra" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Tuesday, January 26, 2016 12:50:04 PM 
Subject: Pls look into this. 

LTK1221604806579X 

He is holding Borderlinx responsible for high Duty/Tax, whereas the shipment is DDU.